Customer Ratings & Reviews for Jerry Kays Insurance, Inc.
We have had a string of very bad luck over the past two years and Jerry Kay's Ins was right there each time to help us...above and beyond how we expected. We haven't recieved a cancellation notice yet!
You all were able to take care of what I needed without a lot of downtime and at a competitive rate. Fay was very easy to work with and very responsive. Thank you.
I like that these guys are always available or respond quickly if I leave a message and always take time to answer my questions.
You have always been ready to help us, and you have always been very prompt with your help.
Loismarie Van Ormer
Jerry is great to work with. I went to them to look at getting a new Auto Quote for my New Honda CR-V. They got me a great deal on my insurance and even added more protection than I had before. They are great to work with.
Faye, Jerry and their staff is amazing. They always go above and beyond to make sure I have the insurance I need at the best cost to me. You will never go wrong to change to Jerry Kay's Insurance. They work with multiple insurance companies.
Great people to deal with. Always enjoy talking to the crew over there.
My family has known Jerry Kays for almost 7 years now. He and his wife, Kay, are amazing people. Jerry is one of the most honest, fair, and generous people that I know. He is a devoted husband & family man. Not only is he devoted to his family, friends, and business, but he devotes his free time to coaching young men in sports. What he brings to those young men speaks volumes about his character. There has not been a single person, parent or child, who has come off the ball field who won't remember the love, fairness, and generosity of Jerry Kays. Nationwide Insurance is lucky to have such a man representing them and so are his clients!!
I have known Jerry and Faye Kays for over 30 years and can truly call them friends and professionals in their business. They are straightforward and honest in their dealings and do not attempt to pressure you into a sale, they present the features and benefits in a manner that is honest and make recommendations based on the information you provide them with and let you decide how best to proceed...When it comes to a claim, that claim is Priority ONE until it is resolved...I am proud to recommend them to anyone for their insurance needs and Proud to call them my FRIENDS...
Been with this agent for 22 years. Terrific service. They call me if I'm late with a payment to drop by rather than cancel me, print out extra copies of anything I need (I keep losing those little "proof of insurance" cards at tag renewal time), and are equally happy to answer questions on the phone or in person. Bonus is the adorable office dog, Raleigh, who hangs out in Jerry's office, and is happy to play and be petted while you conduct business.
I have been a customer of Jerry Kays / Nationwide company for the past 15 years. Before that, I was with my other company for 22 years and I thought I will never change. So I bought some rental properties and Jerry and his staff took care of all of those insurance needs. Now Jerry's company carries all of my Plumbing Company's insurance. I purchase both my commercial auto and commercial liability insurance and he even took care of all my worker's comp needs.
I also have my personal auto insurance, and my home owners insurance through his office. Jerry, his wife Fay, and all of his office staff are there when I need them. They are never to busy to answer questions, and if I call for Jerry or Fay, and they are busy, I will hear from them that day. The one thing I can say about Jerry and Fay Kays they are my insurance agent but they are also my friends.
I've been with Jerry Kays' agency for quite a long time - more than 10 years. Not only are they incredibly knowledgeable about their products, they are also tops in customer service. They are friendly and attentive whenever I call or stop by. I especially like that they take the time to explain things to me when I ask questions and don't try to hurry me along, like some companies seem to do. When I am unable to speak with Fay when I call on the phone, she always calls me back, without fail. If I ever have a problem with something, I can count on someone there to get an answer for me. I really like doing business with them.
Jerry is very professional and very polite. He helped me with my first retirement plan and has helped me with several insurance needs over the years. I would recommend him to everyone.
We started doing business with Jerry & Fay about 5 years ago when we bought a house in Kentucky for investment/future use in retirement. We have been doing business with Nationwide for over 35 years, living in different states, based on job transfers. Jerry, Fay, and everyone in the office have been excellent to work with. They are prompt, courteus, and helpful in all of our insurance matters. They have suggested ways that we can save on our prmiums, and advised about other products from Nationwide that may be of interest to us. Cannot say enough good things about this business, based on the "zero headaches" experience that we have had while working with them. Thanks Jerry, Fay, Debbie, and Leslie!
Jerry and Faye were very knowledgeable about the family of products they represented. I was approached by numerous agents who wanted to give me a quote on this or that insurance product. My response was, "go ahead, but I'm not changing insurance companies or agents." Their office was convenient to my house and right across the street from my favorite produce market. A couple of times I just stopped in to say hello to everyone. If you are considering them for your insurance needs, do it.
K., Ft Myers, FL
I like having a local agent who I can call or stop in the office if I have questions. I like knowing who my agent is and where they are located. The staff at Jerry Kays office are so nice. They have always taken care of my insurance needs in a prompt and professional manner.
J., Louisville, KY
I have been a client of Jerry Kays Insurance for over 20 years. Jerry has guided me through many changing life situations with my insurance and investment needs. His knowledge and experience is unparalled. I would and have recommended his company and services to my friends and my family.
U., Louisville, KY
I have known Jerry and Fay for 30 years and have been a client of Jerry Kays Insurance for nearly as many. Jerry is very knowledgeable and is a consummate professional. Caring and responsive. I trust him with my insurance needs and recommend his agency and services to family and friends.
E., Indianapolis, IN
I have been a customer with Jerry Kays and his agency for more than 37 years. I have always made my decision to stay with his company based upon the professional, friendly, and knowledgeable staff that he and his wonderful wife, Faye surround themselves with everyday. All are wonderful and treat me like a friend, not just a customer or a number. They answer my questions quickly and work hard to find the best solutions to meet my insurance needs.
R., Louisville, KY